Help & Support

Please check here for answers to your most commonly asked questions. If you can't find an answer here, then please contact technical support

Basics

We do not support video on demand at this time, we run 4 hours of different programming each day starting at 8am EST, and is looped 6 times a day. To view our daily program schedule click on "Program Schedule" on our home page.

Mac users with Intel chips can now watch our TV channel.

You must have broadband access (2,000 kbps minimum internet download) to view programming properly. To check your speed, use SpeedTest and click on the Dallas, TX pyramid.

Buffering

Pausing in the video can be due to several reasons. Below are the most common issues.

1. Please check your internet connection. To watch the channel is it necessary to have a 2 mbps connection. Please test your connection here: http://www.speedtest.net
2. If you are on a wireless connection please test the video signal with a wired connection.
3. If the problems are due to conflicting programs on the pc, please test the video signal on another pc.
4. If you are viewing via earlier installed application, please go to http://www.onesee.com/gdtv and view via the browser interface.